The amout of “stuff” dumped on your system was beyond normal. Under Corel Paintshop initially purchased from their Canadian-based company, payment made to a German company, software sent from Portugal (from memory) and support from the Philippines – who ALWAYS requested you send a screen shot. Is anyone else aware of a connection between unauthorized installation of Infatica and Corel?Īny ideas why Corel is responding this way to a security-related question?Ĭorel, who acquired Paintshop from its creator, recently sold out to another company. But in this case Corel appears to me to be acting in a very guilty manner. I am, of course, working with scant evidence and many assumptions. Corel says that before they can answer that question I must deliver to them comprehensive information on the configuration of my computer system, including all communication port configuration. Here, I have requested security-related information about a Corel program installer with a possible connection to a serious spyware threat. This report is more than 100 pages of very fine print that includes, along with a list of all installed software, includes details on all communications ports. The second reply I received from Corel informed me, “In order to properly assess the circumstances at hand, require a copy of your MSINFO32 report and a WinAudit report from your Windows OS.” (?!!) They sent an executable to produce the WinAudit report, and I ran it to produce the report so I could see what it was reporting. (?!) I asked that they reread my inquiry as it was a security-related question and not (necessarily) a Corel software error. The first response I received asked me to send them a screen shot of the error message. Therefore, I contacted Corel via their technical support to inquire whether their PaingShop Pro installer also installed Infatica proxy software, and if so why was it being contacted by a “known, malicious” actor. But, I also found a registry link between Corel and this Infatica proxy service. Upon further investigation, I found a Scheduled Task for Infatica that launched whenever the computer was started, as soon as a network connection became available. They feature stealth and wide support for “scraping” system and software usage. It is a Peer business-to-business proxy service. That program was “infatica-service-app.exe”. It comes in both 32-bit and 64-bit downloads.I recently had a firewall security alert that an external site characterized as ‘known, malicious” had attempted to contact a program on my computer. Previous versions of the OS shouldn't be a problem with Windows 8 and Windows 7 having been tested. Paint Shop Pro can be used on a computer running Windows 11 or Windows 10. What version of Windows can Paint Shop Pro run on? The Paint Shop Pro X3 demo is available to all software users as a free download with potential restrictions and is not necessarily the full version of this software. This download is licensed as shareware for the Windows operating system from graphics editors and can be used as a free trial until the trial period ends (after an unspecified number of days).
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